Senior Technology Manager CV Example (Company Name) - Swindon, swindon (2023)

Professional summary

A cross-functional and commercially astute Business Technology leader with excellent management skills, developed through 16 years of proven record of driving large and complex Transformations on a global scale. Broad knowledge in implementing new systems, products, and processes for B2B and B2C businesses. Demonstrates strong planning and analytical skills, with consistently meeting deadlines, and budgets, through collaboration and negotiation at all levels.


  • Agile Scrum & Waterfall
  • Programme/Project management, Portfolio, SME
  • Set objectives, governance, metrics & KPI's
  • Plan, execute, control, monitor, tailor and prioritise
  • Risk & Issue, Budget, Stakeholder & Partner management
  • Change management
  • Benefit tracking & realisation
  • Matrix & line management
  • RFP, Business case & Requirements gathering
  • Audits and deep dives
  • P&L, ROI and TCO
  • Leadership, coaching & team building
  • Consultancy & Professional services
  • Business Change, Digital Transformation, System Implementation, Remediation & recovery
  • Finance, E-commerce, Order & Sales, Projects, Supply Chain and HR & Payroll solutions
  • Software/Product development & System Integration
  • Process automation, consolidation & digitisation
  • Data management, orchestration & migration
  • BI analytics & reporting
  • SaaS & Cloud solutions
  • Agile Scrum & Waterfall
  • Programme/Project management, Portfolio, SME
  • Set objectives, governance, metrics & KPI's
  • Plan, execute, control, monitor, tailor and prioritise
  • Risk & Issue, Budget, Stakeholder & Partner management
  • Change management
  • Benefit tracking & realisation
  • Matrix & line management
  • RFP, Business case & Requirements gathering
  • Audits and deep dives
  • P&L, ROI and TCO
  • Leadership, coaching & team building
  • Consultancy & Professional services
  • Business Change, Digital Transformation, System Implementation, Remediation & recovery
  • Finance, E-commerce, Order & Sales, Projects, Supply Chain and HR & Payroll solutions
  • Software/Product development & System Integration
  • Process automation, consolidation & digitisation
  • Data management, orchestration & migration
  • BI analytics & reporting
  • SaaS & Cloud solutions
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Work history

Company NameSenior Technology Manager | City | January 2020 - Current

Oversaw multi year D365 Finance & Operations global template solution build and rollout to Asia Pacific and European Energy, Consulting & Professional services businesses.

  • Solution covering Finance, Expense, Project management & accounting and Time & attendance for 9 legal entities with 2200+ employees and associates accounting for 40% of RPS revenues.
  • Led strategic study, operating model definition, Business case, global solution blueprint, discovery, workshops, solution design, data migration, integration, testing and change management.
  • Localisations, Intercompany transactions, pricing / transfer pricing, multi-currency / FX, local taxes, regulations & compliance, P&Ls, Trail balances, Balance sheets, and reporting.
  • Data migrated for AR, AP, WIP, Open Projects, Open invoices, Employees / Associates.
  • Business systems support for month end, yearend, permissions, refinements, accounts setup/change, Hyperion uploads & reconciliations, reporting.
  • Finance controller, Group Finance, Segment CEO & CFO, CIO, Business MD's, Finance and Business directors as stakeholders and reported to Global PMO delivery head.
  • Managed global team of 20-25 FTEs from Finance and Professional services department and multiple suppliers.
  • Provided £700k savings on overall budget of £3.9 million.

Led global implementation programme of Cornerstone HR system, enabling Recruitment & Onboarding, Performance and Learning which delivered two step less hiring and 5% increased employee retention.

Developed PMO Delivery framework for end to end PMO Programme/Project delivery and refined based on observation and feedback.

Recognised for top performance in Programme & Project management, resulting in CIO award in 2022.

Company NameIntegration Programme Lead | City, State | April 2019 - December 2019

  • Executed Target Operating Model transformation, to standardise and simplify business processes and systems for European Sales units, warehouses, distribution centres and manufacturing facilities. Scope involved Oracle ERP, Infor ERP, Oracle Configure Price and Quote (CPQ) and Dynamics 365 CRM.
  • Facilitated programme-level discussions and workshops on Customers, Sales, Invoices, Purchase orders, Products, Pricing & Discount, Lead Time and DHL Consignor comprising 19k business datasets.
  • Collaborated with senior programme stakeholders such as CIO, Business and IT Directors to provide leadership and clear direction.
  • Managed suppliers across Europe and budget of £900k.

Company NameProgramme Manager | City | July 2018 - February 2019

  • Oversaw SAP HR Programme run to transform and transition HR Landscape into SAP SuccessFactors (SF), providing ability to ensure compliance for sale of financially regulated products from Post Offices and Franchise shops.
  • Managed scope of SF Employee Central, Recruiting and Onboarding, Learning & Development (LMS), integration with HANA Cloud, SAP ECC, Salesforce, Dynamics CRM and retail Horizon terminals (ePOS system), and reporting dashboard for BI/MI purposes.
  • Drove business workshops, solution playbacks and UAT cycles
  • Coordinated data capture activities, transformation, and migration of 52k franchise operator records from 11,500 franchise retail shops to SuccessFactors SAP Cloud using Prism Robotic Automation Process (RPA).
  • Organised trainings for 350+ field Customer Relationship Managers.
  • Refined Joiner, Mover, Leaver (JML), Rehire, Recruitment, Onboarding, Learning and Development processes.
  • Produced benefit plan / KPIs / Support Model / ROI reports.
  • Reported to business and IT leadership and managed supplier relationship with Accenture, Atos and Fujitsu.
  • Budget handled £1.8 million.
(Video) Early Career in Change & Transformation | BCS Birmingham Branch

Company NameProgramme / Project Manager | City, State | January 2018 - June 2018

Led Digital Transformation to re-platform on-premise HR & Payroll to SAP SuccessFactors and migrate on-premise SAP HCM to HANA in Azure, providing regulatory and process improvements, simplifying and reducing costs.

  • Solution included SuccessFactors with Employee Central, Payroll and Time & Attendance; integration with SAP ECC, Cognos reporting, BACS & CHAPS, Absence & Workforce Management and HMRC systems; HCM digital solution for Payslips and Self-service for employees and managers and BACS payment product replacement from legacy to Experian Gateway on AWS.
  • Drove requirements workshops and design prototypes with HR, Payroll, IT and System Integrators.
  • Coordinated data mapping, cleansing and migration of 24k employees & contingent workers from legacy to SF.
  • Delivered change management, training and user adoption.
  • Stakeholder reporting to business and IT directors; Managed suppliers including Capgemini and Accenture

Company NameSenior Project Manager | City, State | December 2016 - November 2017

Led multiple work streams on ERP Gold Programme implementing Unit4 Agresso Finance, HR and Payroll solution, replacing SAP and Oracle ERPs for three partners Local Government Shared Services (Cambridgeshire, Milton-Keynes and Northamptonshire County Councils) facilitating 27,000 employees, 60,000 suppliers and 80,000 customers.

  • Solution included Agresso Unit4, Tradeshift Procure to Pay, EDI's and interfaces for BACS, Open PO's, AP, Open Invoices, Payments, Reconciliations, Refunds, AR Open items, Payroll, Pensions, E-Recruits and Print statutory letters; two factor authentication for ERP user registration and enrolment by service partners and suppliers, integration of Document Management System and Data Warehouse solution with SAP BO/BI.
  • Responsible for discovery, fit-gap analysis, design, build, technical / functional testing and cutover.
  • Coordinated with council executives, stakeholders and IT staff.
  • Managed council staff, suppliers including Unit4 and other consultancies and budget £1.4 million.

Company NameProgramme Manager | City | June 2006 - September 2016

Reckitt Benckiser (RB)

  • Accomplished SAP Manufacturing template rollout to Mexico and Brazil as part of multi-year Global SAP Implementation Programme including Production planning (PP), Plant maintenance (PM), Quality maintenance (QM) and, integration with Wonderware MES, Order fulfilment (SD), Supply chain and Finance.
  • Supervised cloud based SMART GEP Procure to Pay solution implementation and integration with SAP IBP S&OP and Inventory, providing complete procurement cycle from Sourcing to Analytics.
  • Organised, conducted and documented process flow analysis including source & target systems mapping and conversion rules for EDI interfaces for customer invoices, vendor invoices and warehouse transactions for UK based 3PL logistic providers DB Schenker and Great Bear.
  • Managed implementation of weekly TR Cash Management and Liquidity Forecasting solution and Cash Position reporting in SAP covering AR, AP, Long & Short-term Investments, Debts and Letters of Credits.
  • Executed optimisation and consolidation of Charts of Accounts, Customer and Vendor Account Groups.
  • Oversaw Unit of Measure (UoM) validation logic and conversion on EDI inbound PO transactions.

Royal Sun Alliance (RSA)

  • Collaborated and directed agile project to integrate insurance products and services data into SAP Hybris Commerce Suite and Storefront platform of Aggregator site from SAP ECC (SD, MM, FI and CO) using RFC and Data hub, facilitating B2B and B2C multichannel ecommerce and intuitive UI content management to end customers. Coordinated and managed Hybris implementation with B2B accelerators, Solr indexing, custom HMC & Product cockpit master data replication, order replication to SAP for Order fulfilment and VPN gateway setup. Full project management including planning, reporting, coordinating with suppliers Accenture, Deloitte, and RSA resources.
  • Assisted in implementation of Ariba Source to Pay full suite eProcurement (P2P) solution and data analytics.
  • Orchestrated and led project to add level of Premier cover with £4000 annual vet fee limit for Pet products; including changes to Mainframe and SAP ECC systems and upgrade to Pricing system maintained on Vistex Suite.
  • Supervised integration between SAP ECC, Dynamics CRM and IBM Mainframe using Informatica DIH (14 Inbound / Outbound interfaces) for claims and settlements for Home and Car personal line of business.

Thames Water

  • Delivered integration of SAP IS-U Billing and Invoicing with Sales & Distribution (SD), Material Master (MM), Finance (FI) and IDocs based Inbound and Outbound EDI processing (AS2 Transmit), and integration with OpenText VIM and Thames Water website, for validation, posting and reconciliation of customer payments.
  • Led implementation of IFRS, drove business workshops and prepared business blueprint for SAP Asset accounting and Project systems including workflow for Projects & WBS elements and integration with Asset Accounting.
  • Supervised best of breed strategic Debt Management platform aimed at reducing bad debt charge, increasing cash collection rates, and reducing cost of collections for customer. Solution comprised of Equifax segmentation and scoring, FICO Debt Manager v9 collections and recoveries and FICO Adeptra Customer Communications System.

Morrison's Supermarket

  • Delivered Evolve Programme release 7, run to implement Oracle Retail E-Business Suite for Colne, Spalding and Turiff manufacturing sites, processing meat products for Morrisons Fresh, Frozen and Farmers Boy. Scope included Finance, Procurement, Inventory Management, Order Management, Process Manufacturing (OPM), Advanced Supply chain (ASCP), WMS, Plant & Quality maintenance and Enterprise Asset Management (EAM).

Baxter Healthcare

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  • Oversaw multi-year global program to consolidate and standardise business processes, data and systems by migrating 31 global instances on various ERPs to JD Edwards EnterpriseOne ERP, covering Bioscience and Medical Products, Services, Home Care and newly acquired business entities. Supervised 20 to 35 FTEs to implement integrated ERP template including multi-currency, regional languages, taxes, calendars, compliance, regulations and reporting across Finance, Treasury & Tax Management, Order Management, Material Management, Production Planning & Control, Warehouse & Logistics, and Transportation Management.

Cargill Europe PLC

  • Led application development, maintenance, and support services (AMS) including month/year end activities for Oracle JD Edwards instances across Cargill's European operations; dealt decisively with complexities of vast regional diversity, diversified company products, multi-currency, taxes, wide supplier base, vast distribution network and high volumes of financial transactions. Supported Finance (AR, AP, GL and Fixed Assets), Order Management, Procurement, Materials Management, Warehouse & Distribution Management.
  • Executed system merger of two acquired companies including manufacturing, product line and inventory into Manhattan WMS and integration into Manufacturing pipelines.

Emerson Electric PLC

  • Delivered 25 interfaces between Oracle EBS and JD Edwards, using enterprise architecture, tools and middleware (Informatica) to deliver key processes of Kanban Global Planning, Forecast & Execution, MRP Planned Orders, Work Orders, Supplies Purchase Requisitions, Supplies PO, MRO PO, PO Receipts, Invoice Outbound, Supplier Master, Safety Stock, Quantity on Hand, Demand & Consumed Forecast, Dependent Demand, Kanban Sales Orders, Kanban PO, Inventory, Invoice 3-way match, Bill of Material (BOM) and Kanban Shipment Priority, & Increase In-transit Quantities; data transactions involved multi-currency, multiple business units, global and regional customers and suppliers, regional taxation and regulation setup for North America, LATAM, EMEA and APAC regions.
  • Created automation between Oracle EBS and JDE for sharing Inventory & BOM items for Micro Motion Inc (Nanjing).
  • Performed Oracle 11i configurations for order management, EDI, Purchasing, supply chain, logistics, AP & AR, WIP & planning, costing, inventory, shipping and bar-code scanning for Canada, Mexico, India and Poland.

Shell Plc

  • Led implementation of Shared Services on to SAP 4.6C Central Finance systems, with flexible Real Estate and integrations with Legacy ERP systems, driving standardised and simplified services.
  • Configured and managed automation of Crude Oil Stock valuation process in SAP for crude and finished products (lubricants and chemicals) across Procurement, Inventory, GL, AP, and AR modules for Shell South Africa.

Honeywell PLC

  • Performed system migration from JD Edwards to SAP ECC involving data mapping and data ETL (conversion, cleansing and migration) for Sales, AR, AP, G/L, Supply Chain and BOM, total 425 million dataset records.

Lexmark EMEA PLC

  • Led application development, maintenance, and support services (AMS) for JD Edwards EnterpriseOne ERP.
  • Implemented multiple EDI's between JD Edwards and custom warehousing/manufacturing system to report production, manage warehouse bin/location moves, BOM and picking/shipping.

Company NameSoftware Consultant | City | May 2004 - May 2006

Developed and supported ICMS telecom system, advanced customer care & billing software for telecom companies comprising Provisioning, Billing, Customer care, Usage, Plant for 25 global telecom customers.

Company NameSoftware Developer | City | July 2002 - May 2004

  • Developed new product HPLS (Hire & Purchase Leasing System), Vehicles & Assets loan distribution system for Middle East and integrated it into core HUB (HSBC Universal Banking).
  • Wrote clean, clear and well-tested code for various projects.


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Business knowledge:

  • Finance (GL, AR, AP, P2P, O2C), Asset Management (depreciation, write-offs), Taxes (Corporate, Sales tax, VAT, GST, Withholding, Excise), Tax engine (Sabrix, Vertex) & price engine (Vistex), Sales & Order Management, Manufacturing (MM, Product Costing, Job Costing, PE, MRP, PS, PP, WBS, BOM/Routing, Assembly Process, Scheduling), Supply Chain (FSCM, DP, APO, SNC, IBP), Projects, EWM, TM, GTS, HCM and MDM

Enterprise technology:

  • ERP – Dynamics 365 F&O, SAP ECC/HANA, Oracle Fusion/EBS/JD Edwards, Agresso
  • CRM – MS Dynamics, Salesforce, Siebel, SugarCRM
  • Other technologies – SAP Ariba, SAP SuccessFactors, SAP Hybris, SAP Concur, SAP BWH, Hyperion, Tradeshift, SMART GEP, Web Portals & Websites, CMS, FICO DM9, OpenText Enterprise, Atlassian Confluence, JIRA, DevOps, BPLM, Mainframe, RPA and many more
    Integration – Microsoft Power Platform, SAP HANA, Fiori, iPaaS, Oracle Fusion App & Middleware, SOA, Microservices; Talend Cloud, MuleSoft, Dell Boomi, TIBCO, Informatica, BizTalk; EDI; APIs, Web Services; Toad, FTP, Data ETL tools
    Data – Architecture & analytics, Power BI, SAP BO/BI, OBI, IBM Cognos, Lumira, Crystal Reports, Jasper 6 and SSRS
    Cloud – Microsoft Azure, AWS Elastic Computing services (EC2) and SAP Enterprise Cloud


Master of Business AdministrationManagement Accounting and Information SystemsUniversity of PuneCity | July 2000May 2002 | Distinction


PRINCE2 Practitioner

Dale Carnegie Institute - People Management & Leadership

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